We can run sessions at your college in:

  • An Introduction to Deaf Awareness (for non-teaching staff)
  • An Introduction to Deaf Awareness (for teaching staff)
  • Supporting Deaf Students on Mainstream Courses (a full day’s course for teaching staff) 
  • Developing Deaf Students’ Literacy Skills (for English-Literacy-ESOL teachers)
  • Communication Tactics (for students) 
  • … or please contact us to discuss your specific requirements

Good Communication Tips

Communicating with deaf people isn’t only about signing. So, if you can’t sign, it doesn’t mean you can’t communicate!

Here are some basic tips to get you started:


  • Get the deaf person’s attention before starting
  • Face the deaf person
  • Make eye contact
  • Speak clearly, at a natural pace
  • Use an expressive face
  • Use natural gestures
  • Ensure your face is in good light
  • Keep your mouth visible
  • Make sure the deaf person knows the topic of conversation
  • Check the deaf person has understood you before continuing
  • Speak one at a time
  • Smile and relax!
  • Use pencil and paper if you get stuck



  • Start speaking if the deaf person is not looking at you
  • Turn around or move away
  • Look down or away
  • Talk too quickly or too slowly
  • Over-exaggerate your lip pattern
  • Shout (this distorts your face and mouth, and can be painful for hearing aid wearers)
  • Stand with a window or bright light behind you
  • Cover your mouth
  • Switch to a new topic without warning
  • Switch to a new speaker without warning
  • All speak at the same time
  • Feel embarrassed
  • Give up


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